What do I do when I'm finished with my equipment?

The day before your rental is over, call our Customer Success team at 1-844-956-3040 to set up the details of your pickup for off-rent. You can also call if you want to off-rent early or if you wish to extend your rental. You will also receive an email to remind you that your end date for the rental is coming up. If you have any questions about the off-rental process you can reach out to us at any time.

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General

Where is DOZR Located?

What happens if I need assistance from the DOZR Team after hours?

Who is my contact at DOZR?

I am not receiving emails from DOZR?

How do I apply for a job a DOZR or view open positions?

What do I do if order the wrong piece of equipment?

How does DOZR price equipment rentals?

Can I get pictures or see the equipment I am renting ahead of time?

Do I need to be on site to receive my rental when it's delivered?

Does DOZR provide training on the equipment?

Who do I contact if I want to request an interview with the DOZR team?

Do you offer a military or non profit discount?

Damages

What do I do if my rental breaks down or is damaged?

Is there a charge for a technician to come for repairs?

Do I need to be on site when the tech is repairing my equipment?

If there is a problem with the equipment, who pays for down time of the machine?

Can I use my own mechanic?

What happens if the tech says damage is "normal wear and tear"?

Off-Rental