How many hours are included in my rental?

As a general rule, a 1 day rental translates to 8 hours of equipment use. A one week rental is 7 days or 40 hours of use. A month rental equates 160 hours.

If you have a specific requirement for hours of use or are looking for a specific use-case of a machine, a DOZR Sales Representative can help you find the best rental timeline to suit your needs. Give our team a call to speak to a Sales Team member and they'll be happy to talk with you.

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General

Where is DOZR Located?

What happens if I need assistance from the DOZR Team after hours?

Who is my contact at DOZR?

I am not receiving emails from DOZR?

How do I apply for a job a DOZR or view open positions?

What do I do if order the wrong piece of equipment?

How does DOZR price equipment rentals?

Can I get pictures or see the equipment I am renting ahead of time?

Do I need to be on site to receive my rental when it's delivered?

Does DOZR provide training on the equipment?

Who do I contact if I want to request an interview with the DOZR team?

Do you offer a military or non profit discount?

Damages

What do I do if my rental breaks down or is damaged?

Is there a charge for a technician to come for repairs?

Do I need to be on site when the tech is repairing my equipment?

If there is a problem with the equipment, who pays for down time of the machine?

Can I use my own mechanic?

What happens if the tech says damage is "normal wear and tear"?

Off-Rental

What do I do when I'm finished with my equipment?

What do I do if I need to extend the rental?

Where do I leave the key when it is getting picked up?

Am I responsible for rented equipment after I've off-rented it before it gets picked up?

How does the off-rental timing impact the amount that I will be charged?

How does the off-rental timing impact the amount that I will be charged?

Rentals & Equipment

What type of equipment can I rent on DOZR?

What equipment does DOZR carry?

Where do I find my rental contract from DOZR?

How do I protect my rental equipment when it’s on site?

Do I need a licence to operate equipment?

Does my rental machine take gas or diesel?